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Korean Product Shipping & Return Policy
All orders are safely delivered by a secure valid tracking system.
Our goal is to offer you the best shipping options (Standard/Economy/Express).
Shipments vary widely from country to country. Shipping costs are non-refundable.
(If you receive a refund, the cost of return shipping will be deducted from your refund.)
Business days are Monday - Friday, excluding holidays within each country.
Our handling time(Processing time) is about 3 to 5 days.
Shipping - excluding handling time (3-5 days)
- Standard: 7-14 days
- Economy: 5-7 days
- Express: 3-5 days
Valid Tracking Number
*Shipping insurance is included in the shipping cost.
*Express Shipping only areas in the USA - Alaska, Hawaii, PR, VI, MP, AS
Standard and Economy are not available for these states.
Duty and Tax
Your order will be shipped DDU (Delivered Duty Unpaid).
An additional customs and tax fee may occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may cause delays in the order.
For further information, please contact your local customs office.