JOCKMAIL Ultra-Thin Icy Boxers
Brand Name: JOCKMAIL
Style: Boxer Shorts
Model Number: JM491
Material: Nylon, Spandex
Shipping from China
An additional customs and tax fee may occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Underwear & Swimwear Returns
What’s your return policy?
Due to the intimate nature of underwear products and our strict health policies, we don’t offer returns and exchanges for underwear and swimwear. This to ensure that all customers can confidently enjoy brand new products.
Please choose wisely, as we do not offer refunds for change of mind.
However, we take full responsibility for any errors in fulfilment (ie. incorrect size, item, quantity, style, or damaged items). If there’s something wrong with your order, please let us know by contacting us at support [at] billyforce.com.
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at support [at] billyforce.com with your order number, a photo of the contents of your order, and a photo of the included packing slip and we’ll sort that out for you.
Can I exchange an item for a different size/colour?
Due to the intimate nature of underwear products and our strict health policies, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts — we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at support [at] billyforce.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Orders cannot be cancelled and refunded once they have shipped.